Frequently Asked Questions

#DubPlatters days and time usually vary based on my schedule. To get live and more accurate updates, please follow my Instagram accounts @QDub___ (3 underscores) or @QsQuickFix. Menus will also be posted in the Q’s Quick Fix tab at the top of the website page. From there you will click the arrow to drop down and you will see #DubPlatters as an option when available. You may download the PDF file to your phone for a better view and for easier access.

At this time #DubPlatters can ONLY be ordered via TEXT (Calls NOT Accepted) at the number & listed date that are provided . Pre-Ordering is generally advised as food sells out quite often. Please have your order ready upon sending text out. A total amount will be given (NJ State Tax Included) and your payment MUST be received to confirm the order. Choose your time slot for pick up & arrive ON TIME! Please note, NO orders will be taken after the time frame listed on the menu. NO EXCEPTIONS!

Delivery is not offered for #DubPlatters, unless specified otherwise on flyer. Pick-Up location in Pennsauken, NJ - This does not apply to CATERED orders. Delivery is available for ALL CATERED orders, so long as specified upon prior to payment. 

All items are shipped using the United States Postal Service. Holidays and limited staff may interfere with scheduled arrival times, however, there have not been any issues thus far. If there are any delays I will be sure to notify you. Please note that a tracking number will be provided on ALL orders. 

Contact us immediately via (.  ) & We will resolve the matter. 

Your order will arrive based on the shipping method chosen at checkout. That can be anywhere from Express shipping to 5-14 business days. 

Orders can NOT be modified after final payment and processing. Catered orders do NOT apply and ALL communications should be via phone/email. 

YES. Simply put, It’s the law.

Based on the item, availability and current condition, some things may be returned. If the item is no longer available then you may receive a credit towards your next purchase, a refund or another item of equal or lesser value. If the item is not in the condition of which is was received then it will NOT be accepted for a return. Food, Beverage & Custom items are NOT available for return. Please note that IF YOU ARE REFUNDED - credit card companies and banks may take up to 7-14 BUSINESS days to return the payment. Please also note, That has nothing to do with me! It is literally a patient waiting game & I ask that you respect me enough not to lash out, when in fact I’ve done all I’m allowed to under the circumstances. I will help you resolve the matter as best as possible but I will NOT be disrespected in the process.

Please send any personal inquiries to AllThingsQDub@Gmail.com for any information regarding services that I offer that are not listed on my website.